Blog

The-Top-Things-You-Need-to-Know-Before-Buying-a-Luxury-Golf-Simulator-QnA-with-Golfzons-National-Sales-Manager

Q&A

The Top Things You Need to Know Before Buying a Luxury Golf Simulator Q&A with Golfzon's National Sales Manager

September 22, 2020

As you learned from Ken in Virginia buying a Golfzon indoor golf simulator is not only a great investment for your house, but also your golf game. Before buying an indoor golf simulator like Golfzon it's important to do all your research. We're back to provide some answers to the most common (and maybe a few uncommon) questions on buying a premium Golfzon indoor golf simulator.

We spoke with James McDonald, National Sales Manager for Golfzon America to get all the details.

The-Top-Things-You-Need-to-Know-Before-Buying-a-Luxury-Golf-Simulator-QnA-with-Golfzons-National-Sales-Manager01
Can you walk me through the different models, add-ons, and how you help a potential customer determine which Golfzon simulator is best for their space and their budget?

Absolutely. Let's start with the Vision Premium. This is the top-of-the-line Golfzon simulator and truly is the best indoor golf simulator on the market. It comes with ceiling-mounted high-speed cameras, our multi-surface hitting mat, auto tee-up system and patented omni directional moveable swing plate to simulate basically any lie you'd encounter on a real course. Having the cameras mounted in the ceiling offers more space and a cleaner look that's great for both residential and commercial installations. The Golfzon Vision Premium starts at $46,000.

However, a more affordable but no less premium indoor golf simulator experience there's the Vision Standard. The main difference in this model is the cameras aren't installed in the ceiling but rather on the floor well out of the way of the golfer and their swing. This model takes out the multi-surface mat but still has the option of including the hydraulic swing plate and auto-tee system. The Golfzon Vision Standard system starts at $38,500.

So, when considering which model is right for the customer it depends on their budget as well as the size of the space or room they're looking at installing Golfzon. For example, if a customer is building a new house or putting an addition on their existing house it's easier to construct higher ceilings for the Vision Premium. Whereas, if there's an existing room that might not have ample clearance for the Vision Premium ceiling sensors it's easier and more cost effective to install the Vision Standard system.

Are there other differences between the two Golfzon models?

The other biggest difference is with the camera sensors. The Vision Premium has the two separate ceiling mounted sensors and the Vision Standard has a single floor stand with two camera lenses within the camera tower. The sensors work the exact same way - watching the dimples on the golf ball to take measurements and make calculations. Otherwise the technology and software of the golf simulator are identical. In both cases the sensors collect the same golf ball data to nearly identical degrees of accuracy.

When it comes to making a decision about purchasing and installing a Golfzon indoor simulator what's the next most important decision point for a potential customer?

Room size. The minimum ceiling height is 10.5 feet high but we're even happier to see 11 feet of clearance. This ceiling height isn't arbitrary, it makes the sensors work their best and if you think about swinging a 45” driver you need a good amount of space, especially for our taller players out there. And it's important to remember that if you're opting for the hydraulic plate and auto-tee up systems, we’ll need a 7.25” platform around the hitting area which effectively shrinks the overall height of the room.

What about hidden fees? Do you have to pay for more courses or software upgrades on an annual or monthly basis?

Absolutely not. Everything is included up front. While some of our competitors might be a lower cost initially, they don't have our simulator technology (e.g. moveable swing plate, high-speed camera sensors, auto-tee) and they charge consumers for software updates and/or additional courses. With purchase of a Golfzon indoor golf simulator all of those items are included; courses, software updates, etc. along with a “bumper-to-bumper” warranty for the first year from the date of installation.

So, a customer has decided to purchase a Golfzon indoor golf simulator for their home or business, let’s talk about installation. Can you walk me through the process?

Sure thing. Once a purchase is made all of the component parts are shipped directly from Korea which takes about 6-8 weeks for delivery. In that time, we at Golfzon help guide the customer through getting their space ready for installation.

The required amount of space is the aforementioned 11 foot ceilings, 13 feet wide with 23-26 feet of depth. Depth is the measure from the screen to the back of what we call the safety zone directly behind where someone is hitting. Think of this like maybe the line on the ground at your local driving range you stand behind to avoid getting hit with someone's backswing.

The-Top-Things-You-Need-to-Know-Before-Buying-a-Luxury-Golf-Simulator-QnA-with-Golfzons-National-Sales-Manager02

Generally speaking, our customers already have a general contractor lined up helping them with construction of their new space or remodel. However, we've done enough installs where we have a good network of general contractors that can get the “bones” of the room ready for our Golfzon engineers to take over and execute the implementation of the technology. Golfzon provides the construction plans in a manner that any general contractor will be able to install the system, and we'll provide remote consultation with our in-house Project Management team to fill in any gaps.

And if you're looking for the Ultimate Golf Man Cave, we can make that dream become a reality too.

How does Golfzon software get updated, how frequently, and does my internet connection matter, etc.?

Golfzon is constantly looking to improve our software and add courses. Software patches occur during off peak times every other week with major server updates occurring once a quarter. The software updates 1x a month for minor updates. Anyone that has used a touchscreen computer, such as an iPad can operate a Golfzon indoor golf simulator. It's as easy as touching a few icons and you're ready to play or practice.

Internet connection does matter as the minimum speed is 50 Mbps. Also, while the system is WiFi compatible the Golfzon system is best used with a hardwired ethernet connection. That way speeds are constant and more reliable for the best gameplay possible.

What about courses? How many are there? How often are new ones added? What if one I’d like to play isn't included?

Golfzon golf simulators currently feature 195 courses globally, with new courses being added from North America yearly. New courses typically fit one of three sets of criteria, 1) They're a Top 100 course as ranked by Golf Digest, 2) They host a PGA TOUR event, and/or 3) The course has hosted a Major championship and/or international team event (Ryder Cup).

The-Top-Things-You-Need-to-Know-Before-Buying-a-Luxury-Golf-Simulator-QnA-with-Golfzons-National-Sales-Manager03

However, there are some cases where a course has made a special request to be included on our roster. This process takes around six months and requires a team to visit the course; capture drone footage as well as ground level photography; then a team of designers sets about creating the course. It's rather labor intensive but the likeness ends up being uncanny to the point that trees and sightlines are almost indistinguishable. We actually had one of our clients find their car in the parking lot of their home course on our system.

We're always taking requests for courses and if there's enough demand, a course will be moved up in the priority. Right now there are far more Korean and Asian courses just because that's our heritage. As more and more American golfers get onto the Golfzon platform customers will see more U.S. courses.

What's the biggest barrier or concern customers have when considering buying a Golfzon simulator?

Typically the price point. But we don't shy away from being a premium product with a premium cost. Anyone reading this will think I'm biased but Golfzon is truly the best indoor golf simulator experience on the market.

Many golfers dream of hitting golf balls in their homes; whether it be in their basement, garage, or back yard. Most start by hitting balls on a mat into a net with maybe a small launch monitor. As a golfer, being able to scratch that itch of hitting balls at any time is awesome.

But as you dive further into better launch monitors, screens and projectors what you're ultimately looking for is getting as close to the real thing as you can be. That's where Golfzon is unrivaled. From our on-course graphics and multi-surface hitting mat to Golfzon's moveable swing plate and high-speed camera system, when you put it all in one package, there just isn't a close competitor in the market.

For example, when you really want to improve your game even the best driving ranges don't offer the ability to practice different lies like above or below your feet with uphill and downhill lies. What if you constantly struggle with fairway bunker shots where the ball is above your feet? You can’t practice that shot at a driving range but you can in a Golfzon simulator with the moveable swing plate and multi-surface hitting mat. And after you've hit a shot, the Golfzon auto-tee makes it so you don’t have to retrieve the ball. There’s no down time and no shagging balls. When you’re on a Golfzon simulator you’re there to play golf, and we have made it our goal to create a fully immersed experience with no distractions.

All of these elements contribute to Golfzon's premium price tag. The customer isn't only paying for technology but investing in their golf game, the enjoyment of playing and the convenience of having all of these elements at their fingertips for years to come.

indoor golf simulator Home golf simulator golf simulator

Service is not processed properly.

We apologize for your inconvenience. The service you requested is not processed properly.

We will do our best to provide accurate and convenient service.

Please contact us at inquiry@golfzon.com with your inquiries.

Privacy Policy

GOLFZON (here in after referred to as "the Company") respects the personal information of users, and complies with the relevant laws and regulations dealing with personal information protection including the Personal Information Protection Act and the Act on Information Communications Network Use Promotion and Information Protection.

The Company notifies you of how and for what purposes we may use your information and what measures have been taken to protect your personal information through its policies regarding personal data privacy and information processing.

In the event any of the provisions of the relevant policies are amended, we will publicly notify you of such amendments through this Website or individually.

  • The Company’s policy related to personal information consists of the following:
  • 1. Collected personal information item and collection method
  • 2. Collecting and collecting purpose of personal information
  • 3. Provision and sharing personal information
  • 4. Processing and possessing period of personal information
  • 5. Procedures and methods of destroying personal information
  • 6. Measures to ensure the stability of personal information
  • 7. Rights and obligations of user and legal deputy and method of action
  • 8. Personal information protection manager or Personal information department
  • 9. Notice of obligation

This policy takes effect on October 13, 2017

  • 1. Personal information items to be collected and collection methods
    The Company collects the following personal information in order for customer inquiry.
    • Customer Inquiry
      Name, E-mail, Contact number, Sales area
    • Method of Personal Information Collection
      Homepage, Phone, Fax, E-mail
  • 2. Collecting and collecting purpose of personal information
    The Company uses the collected personal information for the following purposes.
    • Processing Customer Inquiry
  • 3. Provision and sharing personal information(Disclosure of personal information to third parties, etc.)
    In principle, the Company does not provide personal information of users to outside parties. However, exception applies to the following cases.
    • In case user's consent is obtained in advance
    • In case request is made by investigating organizations pursuant to provisions in laws and ordinances or for purposes of investigation according to procedures and methods prescribed by laws and ordinances.
  • 4. Processing and possessing period of personal information
    The Company destroys the personal information collected during inquiries without delay after stored for 1year to offer services.
  • 5. Procedures and methods of destroying personal information
    In principle, the Company destroys the information without delay as soon as the purpose of collecting and using personal information is fulfilled after stored for 1 year based on internal rules. Procedures and methods of destroying personal information are as follows.
    • Procedures
      Once the purpose has been fulfilled, information entered by you is transferred to a separate DB (separate document in case nformation is in paper form) and saved for the prescribed period of time according to the reasons of information protection (Refer to Period of Information Holding and Use.) based on internal rules and other related laws before it is destroyed. Unless otherwise specified by law, personal information transferred to a separate DB is not used for purposes other than the original purpose of collection.
    • Method
      Any personal information saved in an electronic file format will be deleted using a technology that prevents the recovery of the deleted records. The personal information retained on paper will be shredded or burned.
  • 6. Measures to ensure the stability of personal information
    The Company is taking technical, administrative, and physical measures needed to ensure safety as the following.
    • Establishment and implementation of the internal management plan

      To safely process personal information, an internal management plan is set up and implemented.
    • Minimization and education of handling employees
      The Company has designated and minimized the person in charge of handling personal information and implemented measures to manage personal information.
    • Management of access authority for personal information processing system
      Necessary measures are taken to control access to personal information, such as granting, changing, and cancelling access authority for the database system which processes personal information. Also, intrusion detection systems are used to restrict unauthorized access from the outside.
    • Storage of access records and prevention of falsification
      Access records on the personal information processing system are stored and managed for minimum six months, and security functions are used to prevent falsification, theft, and loss of access records.
    • Measures against hacking, unauthorized people’s access
      The Company has installed security programs and updates and inspects the programs to protect personal information from being leaked externally or destroyed by hacking or computer viruses and has installed its systems in an area with restricted access to technically and physically monitor and block external access.
  • 7. Rights of user and legal representative and the methods of exercising the right
    Users and legal representatives can read or modify personal information by writing to, calling or e-mailing personal information management officer. The information will be modified or deleted after identity confirmation process.

    In the event you have requested modification or deletion of errors in personal information, the information will not be used or provided until the requested modification or deletion is completed.
    Personal information deleted upon request by user or legal representative is processed pursuant to specifications in Term of Holding and Using Personal Information Collected by the Company and will not be available or used for other purposes.
  • 8. Personal information protection manager or Personal information department
    To protect personal information of users and process complaints and inquiries regarding personal information, the Company appoints related departments and the personal information protection manager as below.
    Personal Information Protection Manager
    Chief Privacy Officer
    Chun Kwang Kim, General Manager
    Phone: +82-2-1577-4333
    E-mail: privacy@golfzon.com
    Privacy Officer
    Sang-Gyu Kim
    Phone: +82-2-1577-4333
    E-mail: privacy@golfzon.com
    You can report complaints related to personal information occurred while using the service of the Company to the personal information control manager or customer service department. The Company will provide sufficient answers promptly for the reported complaints. Contact the following organizations if you need to report or consultation on other personal information misuse issues.
    • Privacy Information Violation Report Center (http://privacy.kisa.or.kr / +82-118)
    • Personal Information Dispute Resolution Committee (www.kopico.go.kr / +82-2-2100-2499)
    • Cyber Investigation Department of Supreme Prosecutors' Office (www.spo.go.kr / +82-1301)
    • Cyber Security Bureau of the National Police Agency (cyberbureau.police.go.kr / +82-182)
  • 9. Notice of obligation
    In the event privacy policy is amended, the Company will notify it in the 'notice board' of website at least 7days before the revision.
    • Privacy Policy Version Number: V1.0
    • Privacy policy enforcement date: September 27, 2017

Personal Information to 3rd Parties

Supplied
Companies within our corporate family. We may share your personal information within the Company, as well as with domestic and international corporate affiliate companies.
Retention Item
Name, E-mail, Contact number, Sales area
Purpose
To respond to and manage customer inquiries
Retention Period
1 year from receiving

You have the right to refuse consent. However, if the user refuse to consent, the Company will be unable to respond to the enquiry registered.